Accessibility Statement
We are committed to meet or exceed level AA of the W3C Web Content Accessibility Guidelines 2.1. We
aim to make our site as accessible, inclusive and user-friendly as possible.
On this site you can
- Change colours and contrast levels through the operating system access options or phone display settings
- Zoom in up to 300% without the text spilling off the screen
- Navigate most of the website using just a keyboard
- Navigate most of the website using speech recognition software
- Listen to the service using a screen reader (including the most recent versions of JAWS,NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible is the site
Some people may find parts of this service difficult to use:
- We display a map and can ask users to plot comments. There is also an optional non-location
based comment form accessible using assistive technology
- When using MAC OS X with inverted colour you can use our website with every browser. If you
are using Windows with High Visibility themes, you may encounter browser dependent issues,
see below:
- Chrome: For the High visibility theme to work you need to install Chrome’s High
Contrast plugin.
- Firefox: For the High visibility theme to work you need to install OWL plugin and
not use Windows High Visibility theme.
What to do if you have difficulty using this service
If you have difficulty using this site please contact us
Email: support@buchanancomputing.co.uk
As part of providing this service, we may need to send you messages or documents. We’ll ask you
how you want us to send messages or documents to you, but contact us if you need them in a
different format. For example large print, audio recording or braille.
Reporting accessibility problems with this service
We’re always looking to improve the accessibility of this service. If you find any problems that
aren’t listed on this page or think we’re not meeting accessibility requirements, contact us.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector
Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the
‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Buchanan Computing Ltd is committed to making its website accessible, in accordance with the
Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is fully compliant with the Web Content Accessibility Guidelines 2.1 AA standard.
Content that’s not within the scope of the accessibility regulations
Buchanan Computing provides this service on behalf of Clients who manage the data and documents
within the site. Clients may upload or provide through this site documents or videos. Buchanan
Computing is not responsible for the accessibility of the content therein.
How we tested this website
This website was last tested on 14/03/2022. The test was carried out by Buchanan Computing using
SortSite by PowerMapper and manual methods.
We tested:
- Our Traffweb demonstration site, available at demo.traffweb.app
- All pages on the site were tested
This statement was prepared on 29/07/2020. It was last updated on 14/03/2022
